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In this video, Shanna Eckberg, COO at Franklin Park’s parent company ABHM, and Matt Reiners, Co-Founder of Eversound, (a company that creates listening technology for better engagement) discuss changes in senior living during the pandemic and those made at ABHM communities like Franklin Park.

Ms. Eckberg describes how ABHM adapted new methods of engaging residents and delivering services while maintaining a healthy and safe environment for residents. One key factor in the success of ABHM is the staff. Eckberg states, “The professionalism and dedication of the staff has never wavered. During these difficult times they always put our residents first and we want to recognize those efforts.”

Reiners and Eckberg also discuss the use of technology during the pandemic. Ms. Eckberg explained, “ABHM Communities encouraged residents and families to use technology and social media to stay connected. Maintaining relationships during these difficult times is vital to their wellbeing.”

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Each year the Colorado Health Care Association’s Annual Spotlight on Excellence shines a light on the outstanding efforts and contributions of those in Long Term Care. On October 22nd, 2020 the CHCA honored those that make a difference in our communities and the lives of our most vulnerable.

Finalists are selected to be highlighted in 14 different categories, from hundreds of nominees. Those finalists are recognized during the Spotlight on Excellence presentation.

This year we are very pleased to announce that our Director of Maintenance, Manuel Perez has been recognized as a Colorado Healthcare Association Spotlight on Excellence Winner!

This is a tremendous honor and we are proud of Manuel, the work he does, and the recognition and award he has received.

Manuel was nominated for this award because of his leadership, attitude and willingness to support people in all departments within the Community. Under his direction his Maintenance Department has an impeccable record for fulfilling resident’s requests, great customer services and making sure Franklin Park residents and staff have a building they are proud to call home.

Always smiling or sharing a laugh with others, it is easy to see why many residents and staff enjoy his company and rely on him to get the job done. Through his leadership and “Can do” attitude Manuel sets a good example and motivates others be to be their best.

Franklin Park residents and staff are fortunate to have Manuel on the team, he is a valuable coworker and leader that residents and staff can count on to help and to do the right thing.


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Health Center at Franklin Park parent company ABHM is partnering with senior living technology provider Eversound to bring wireless headphone system into all of our communities across six states. This new technology is a headphone system that enables our residents to enjoy a level of hearing they may not have had in years. Click here for a complete news story on this exciting new technology.

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